Poor customer service. I'm standing there and others customers were on line while the staff is chatting it up and gossiping... learn how to talk and work at the same time or save your convo for breaks!
Darryl immediately answered the phone and was very friendly, knowledgeable and helpful. Thank you for such great service!
I am so unhappy at this point. I am on the phone with corporate and the United States Attorney Generals office because Joe the Supervisor at this facility has refused to release a package. I explained the situation and the attitude and professionalize was poor. He stated Nick was the manager Nick was in route to another location. It is sad how you are treated when you use USPS the post. I have had an issue in the past and the corporate office sent a letter of apology for the ill-treatment received.
I really wish I could give them a higher rating but because I am so dissatisfied with a particular employee I have to give it one star. Almost every time I go, I unfortunately get the same rude lady. I finally saw her name tag, her name is Gabriella. She is a Spanish lady with straight black hair. She is very unprofessional, unpleasant and just altogether rude. She actually made me so upset that I started to cry! a trip to the post office should never be like that! Every time I go there, she always has a nasty attitude. Not friendly in any way. There is a really nice older lady who works there, I don't know her name. Other individuals working there are not the problem. But unfortunately, Gabriella is always working up front. Just about every day. And she ruins the experience. Honestly, this post office would greatly improve if they let her go. But if she could get herself together and give better service then that would be great also. Or perhaps, put her in the back, since she has absolutely no people skills. My husband and my brother also agree. I'm about 99% sure that most of the complaints on here are about her. Thank God, I won't need to go to the post office again in a long time. But I wanted to give the warning to anyone reading this, seriously, if you have to let someone go before you in line, so you get a different cashier, it's worth it. She really needs to be reprimanded for her poor service and attitude.
I have sent certified letters twice with important forms for my son to sign and fill out and send back to me. He has not received either one. I live in SC and he in Melbourne.This is a serious problem. But what am I to do I am able to drive down there . Please somebody do something about this post office.
Melbourne Post Office is a US Post Office based in Melbourne, Florida. Melbourne Post Office is located at 640 E New Haven Ave, Melbourne, FL 32901, USA.
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