Turned my water OFF instead of ON when I moved in on a Friday & locked it. Interesting weekend for the 69 year old widow. Ugh. Now, no bill, going out of town, need my acct # to pay bill. Nobody answers any of the numbers. Incredibly inefficient department.
Shut the water off to the area without sending anything out or calling to notify. Therefore I wasn't able to get ready for my doctor appointment that I now had to miss because I couldn't use my utility that I pay for. When asked an estimated time to completion they were not able to provide one. Thank you city of Melbourne for making me mis my doctor appointment yet again you have disappointed me.
I walked in on a Monday afternoon at about 4pm with three attendants and no people waiting in line. I needed service set up to a new address and the process was straightforward and simple. I had all my documentation because I called ahead. The whole process took about 10 minutes.
Melbourne Water Billing is a US Local Government Office based in Melbourne, Florida. Melbourne Water Billing is located at 900 E Strawbridge Ave, Melbourne, FL 32901, USA.
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